Privacy Policy

Heart Club Custom Artwork Data Policy

At Heart Club, we understand that your custom artworks are personal, and the artistry involved is precious. This policy outlines how we protect your data when using our encrypted file-sharing service.

1. Encryption in Transit and at Rest

All files uploaded to https://files.heartclub.art are protected by encryption in transit and while stored. This ensures that your high-resolution designs remain confidential and accessible only to the Heart Club production team and the authorized user.

2. Data Integrity & Uncompressed Storage

Standard cloud services often compress images, which can damage the fine details of art. Our file share is specifically configured to preserve the full-definition integrity of your files so that your custom covers arrive with every detail crisp and clear.

3. Data Retention & Deletion

To maintain a secure ecosystem, files are stored as long as necessary to complete your order production. Once your custom Dakimakura has been printed and quality-checked, files are purged from our secure server on a regular basis to ensure your long-term privacy.

4. Human-Centric Protection

As an independent doujin store, we prioritize the protection of original illustrations. We do not share your uploaded content with third parties, nor do we use your private uploads for AI training or marketing. We operate with the same respect for privacy found in a professional artist alley.

5. Your Privacy Commitment

By using this service, you agree to upload only high-resolution designs that you have the right to use. We encourage you to support the creative ecosystem by providing designs from real human illustrators.

Note on Service Availability: Please be advised that while we strive for reliability, there is no guarantee of service uptime or a specific duration for which a file will be stored. Files are primarily held for the duration of production needs and may be removed without prior notice once the order is fulfilled. To maintain privacy, files are not backed up outside of this encrypted server. Do not rely on its availability for long-term storage!

For any questions regarding your data or to request immediate deletion of a file after an order is fulfilled, please contact the Heart Club support team.